Live demo

We built this for Dynacare

This isn't a slide deck. It's a working AI patient-support agent — it books and reschedules lab appointments, checks whether results are ready, explains test prep, and answers billing and coverage questions, across chat and voice.

Try the Dynacare AI agent

Ask it to book a blood test, check if your results are ready, explain fasting prep, or look up OHIP coverage — using Dynacare's real services, Dynacare Plus, and patient-safe handling.

"Can you book me a fasting blood test this week?"
"Are my lab results ready yet?"
"Do I need to fast before my test, and can I drink water?"
"Why was I charged — isn't this covered by OHIP?"
Call (650) 760-0618

What Lorikeet Can Deliver for Dynacare

Built around the real reasons patients reach out — appointments, results, test prep, and billing.

Appointment scheduling

Books and reschedules lab visits and finds the nearest collection centre with hours and walk-in info.

Results status & Dynacare Plus

Checks whether results are ready and points patients to the portal — without ever interpreting them.

Test preparation

Clear fasting and prep instructions so patients arrive ready and results aren't compromised.

Billing & OHIP coverage

Explains which tests are covered versus uninsured, balances due, and how to pay.

Voice + chat

The same agent answers the phone and the chat widget, in Dynacare's warm, patient-first voice.

Patient-safe by design

Compassionate, never gives medical advice, and routes anything about what results mean to the ordering provider.

How we built this for you

This demo? Built from scratch for Dynacare. Real logic for real patient scenarios.

1

We researched Dynacare

Pulled your patient resources, Dynacare Plus, and OHIP coverage straight from your site.

2

We built the agent

Real journeys for booking, results, test prep, and billing — with clinical-safety guardrails.

3

We wired up sample systems

The agent reads and writes to sample patient data, so you see real actions, not canned replies.

4

You take it live

Swap the sample systems for yours and this agent is production-ready.

Ready to Add the World's Best CX AI?

Connected to your actual patient systems. Handling your real volume. This sandbox is just the start.

Finish Setting Up Your Sandbox